Retention IQ

Know your customers better than they know themselves. Turn product usage data into revenue, retention, and reality checks.

Trusted by businesses that rely on their operations

I simply can't even begin to quantify how many man hours we have saved using this product over the last 4 years. To be quite frank, I'm not sure our business would have survived in the competitive marketplace we're in without a tool like this.

Chris Piha
Llungen Lures (United States)

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You can't win on price if you're guessing

In today's competitive landscape, customer behaviour is your most valuable asset. Yet, most teams are making critical decisions based on outdated reports, gut feelings, or worse - only hearing from customers when there's a problem.

"My business would fail without TidyStock. The man hours that we would expend just managing our inventory - we would not have been able to survive."

Chris Piha
Llungen Lures

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"Thanks to TidyStock effectively we never really run out of stock. At any given point in time, out of the 750 product lines we have there'll never be more than 1 or 2 out of stock at any given time."

Greg Bovaird
Perla Supplies Ltd

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We’ve been using TidyStock for years. It’s brilliant. When I’m in the States and I find a part for a customer – I can access my TidyStock customer database immediately. It’s simple, it’s easy and I love it.

Duane Baguley
Espresso Road

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Always-on Competitive Market Pricing Intelligence

  • Boost retention with proactive saves
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    Spot early signs of disengagement before renewal is on the table.

    Grow expansion revenue from existing customers

    Identify early customers who are consistently pushing limits or heavily using certain features

    Alert your team

    Real-time notifications get the right owner involved fast, reducing response time and keeping momentum moving forward

    Strengthen every customer interaction

    Go into retention and sales calls knowing exactly what’s working and what’s not.

More than just a customer retention tool

Your quote is just the beginning. Connect CPQ with the wider Tidy ecosystem to take your business from customer enquiry through to fulfilment and delivery.

Turn your customer insights into sales

Move from accepted quotes to inventory, purchasing and fulfilment with the information your team needs to keep orders moving.

Explore Stock

Turn Orders into Delivered Work

Connect accepted work with projects, resources, tasks and costs so your team can manage delivery from start to finish.

Explore Work

Turn Products into More Ways to Sell

Connect your products, customers, orders and inventory to create a more joined-up online selling experience.

Explore Commerce

You can't afford to guess

  • Sales teams walk into renewal calls without knowing if a customer is a power user or barely logging in.

    Customer Success discovers churn risk   the customer has already made up their mind.

    Product teams guess which features truly resonate, wasting resources on development that doesn't move the needle.

See why our customers love Tidy

"I never thought I'd be able to find a product that measures up to what I was used to and allow me to compete with the multinational businesses."

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Paul Buckley
Aluminium Republic

"The pre and after sales support has been excellent. It frees my time to do the most important thing for me which is to sell and interact with customers."

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Michael Hateley
Vacmotion Ltd

"I wanted a couple of extra reports I felt were missing based on my experience with our previous software provider, and Tidy built them for me! Talk about listening to your customers."

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David Hunt
Rozcraft

Reviews collected from Xero App Marketplace

Chat to an Expert

Still have questions? Let's Chat

Book a 45-minute diagnostic session where a Tidy systems architect maps your current customer strategy and identifies exactly how you can better position yourself.

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