Tidy Chat brings team support and communication directly into your Tidy environment, making it easier to resolve questions, manage requests and keep everyone connected.
Conversations are automatically logged and tracked, with tickets, tasks and follow-ups assigned to the right people. Integrated with Tidy CRM, it provides greater visibility across customer interactions, helping teams respond faster, reduce repetitive work and deliver a more connected support experience.
"My business would fail without Tidy. The man hours that we would expend just managing our inventory - we would not have been able to survive."
Chris Piha
Llungen Lures
"Thanks to Tidy effectively we never really run out of stock. At any given point in time, out of the 750 product lines we have there'll never be more than 1 or 2 out of stock at any given time."
Greg Bovaird
Perla Supplies Ltd
We’ve been using Tidy for years. It’s brilliant. When I’m in the States and I find a part for a customer – I can access my Tidy customer database immediately. It’s simple, it’s easy and I love it.
Duane Baguley
Espresso Road
Keep your team in the loop
Automatically create and assign tickets from any chat. Notes, tags, and outcomes sync to your CRM so owners can follow up and nothing gets missed.
Find Trends before they Grow
Identify repeated questions and workflow snags from chat data so you can update processes, training, or settings and cut repeat requests.
Help without the Hold
Skip phone queues and email back‑and‑forth. Chat routes to the right specialist, with full account context, so issues get solved on the first go.
Instant Answers in-app
Start a chat right inside Tidy and get guided steps, links, and fixes on the spot. No tabs, no tickets, no context switching.
Whether resolving an inventory query, discussing a project or assisting with an online order, Tidy Chat helps ensure the right people have the information and context they need, creating a more connected experience from customer enquiry through to delivery.
Move from accepted quotes to inventory, purchasing and fulfilment with the information your team needs to keep orders moving.
Explore Stock
Connect accepted work with projects, resources, tasks and costs so your team can manage delivery from start to finish.
Explore Work
Connect your products, customers, orders and inventory to create a more joined-up online selling experience.
Explore CommerceCombining Tidy Chat with Tidy CRM gives you a faster, more connected way to manage sales and support.
Every chat is automatically logged into the CRM, giving your team a complete, real-time view of every customer interaction.
Leads and enquiries created through chat flow straight into your CRM pipelines, ensuring quick follow-up with no manual entry. Support conversations become tickets or tasks, keeping issues visible and accountable across teams.
"I never thought I'd be able to find a product that measures up to what I was used to and allow me to compete with the multinational businesses."
Paul Buckley
Aluminium Republic
"The pre and after sales support has been excellent. It frees my time to do the most important thing for me which is to sell and interact with customers."
Michael Hateley
Vacmotion Ltd
"I wanted a couple of extra reports I felt were missing based on my experience with our previous software provider, and Tidy built them for me! Talk about listening to your customers."
David Hunt
Rozcraft
Reviews collected from Xero App Marketplace
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